# 1 In Accuracy Toll-Free
1-888-774-6938
(M-F 9am-6pm EST)
Irons :|: Woods :|: Hybrids :|: Putters :|: Wedges :|: Fitting :|: Reviews :|: Technology :|: Clearance :|: View Cart
Home > Customer Service
Thomas Golf is the premier Internet golf club manufacturer, and we believe in providing our customers with premium equipment and service in the best way possible.  We hope our web site provides answers to all your questions and makes the ordering of your equipment quick and easy. If you still have any unanswered questions, Please contact us.


E-mail: info@thomasgolf.com
Toll-free: 1-888-774-6938 (M-F 9am-6pm EST)
Fax: 1-760-494-7710
International: 001-704-461-1342 (M-F 9am-6pm EST)
Mail: 9716-B Rea Rd. #170, Charlotte, NC 28277

- All our custom-built clubs and components also include a powerful one-year warranty.

"If you encounter any problems with material, workmanship or breakage under normal use, then you may ship it back to us postage-paid and we will replace or repair it and ship it back to you free of charge."

- Thomas Golf products are consistently praised by thousands of new customers around the world.  We're so sure you will love them too; we offer a risk-reducing 30-Day quality and performance guarantee:

"If you are not completely satisfied, for any reason, you may return any un-hit/un-marked/un-modified order within 30 days for a complete refund of the purchase price, or any order with marked/modified items minus a 30% used-goods fee"


If you’re new to Thomas Golf, a good way to begin your experience is by taking advantage of our free custom club fitting service.  Once a club builder has responded, you can use his recommendation to buy a #7 club.  This will give you a chance to experience the quality and performance of Thomas Golf, then you can come back to order the remaining clubs of your set.  Because we offer all our clubs individually at the same price as if you buy them as a set, you have perfect flexibility as to what and when you buy.

Our custom fitting ensures you get the proper custom club into your hands.  If the club specs aren’t playing right for you, we’ll make changes such as length, grip, swing-weight, etc, free of charge.  The return policy was designed with care to provide flexibility for the customer, while keeping product prices low.

Please, all returns must be shipped postage-paid, with a Return Authorization number, obtainable by sending an email to thomasgolf@thomasgolf.com
(include your order number and reason for the return)
(Return policy does not apply to clearance items or special orders)



Not Sure What's Right for YOU?
Let us custom fit your clubs for you!


Customization
Every club is custom built to your specifications, never pre-built.
Click Here to be Custom Fitted by a trained club builder.
(Need Help? 1-888-774-6938 M-F 9am-6pm EST)


 Components  :|:  About the Thomas Brand  :|:  Customer Service  :|:  Help  :|:  Online Video  :|:  Home Page